Unfortunately almost every established creator regularly experiences the pain of a fraudulent chargeback made against them for a purchase of one of their products. Luckily for our creators, these are no longer a concern due to our partnership with Tebex and the full chargeback protection we are able to offer through them.
All purchases made for Pro products happen through the Tebex Checkout platform. Tebex Checkout employs advanced fraud detection technology, over and above the standard chargeback checks you might have seen previously. This, combined with their refined chargeback defence responses gives them the confidence to cover the cost of any chargebacks that do happen - and you will be able to keep your earnings.
As a creator this means tht you will never have to worry about receiving another chargeback ever again! We guarantee that you’ll never lose money when buyers chargeback against you, allowing you to focus on creating great products. In rare circumstances Tebex may reach out for additional information that’s necessary for them to fight the chargeback, but this is very uncommon and something that most creators will never experience.
Trying to abuse the full chargeback protection by encouraging buyers to dispute a payment is not allowed and will result in both your Tebex and BuiltByBit accounts being banned.